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COLLECTIONS

Optimise collection strategies with purpose-built tools

Reduce cost to serve and improve operational efficiency with configurable workflows and flexible payment solutions
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Partnering with Industry Leaders
Why Glider

Transform your collections management through process automation and data insights.

Automated campaigns

Transform large volumes of overdue payments into user-friendly, personalised payment experiences. Or send one-off requests based on custom triggers, all with the same API request.

Offer flexible payment plans

With Glider you can present the customer with the option to pay their overdue bill in full now or to pay over time using flexible instalment arrangements.

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Improve PCI compliance

Makes every call PCI-DSS compliant by reducing the scope for your call recording, phone system and agents. Your credit and collections teams can manage secure payments via phone and webchat.

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Optimise with data insights

From transaction visibility to consumer payment behaviour insights, Glider’s reporting console and APIs help organisations improve their collection experiences.

“Glider helps our customers self-serve, reducing collection calls and allowing our staff to focus on more complex accounts.”

 – Managing Director, Collections Agency

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53% of bill payers admit to paying bills late. Read the latest  billing insights in our Decoding Australian Bill Payment Trends report.
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How it Works

Use our API to create payment campaigns either manually or with triggered events

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Billing & Collections - how it works - mobile
End to End Platform

Glider's payment communications capabilities

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Billing
Send reminders and collect payments seamlessly
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Collections
Boost recoveries with smart, automated outreach
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Contact Centre
Let agents take payments during any interaction
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In-Person
Request and confirm payments on the spot
Customer Channels
Email
SMS
RCS
QR Codes
Online
Virtual Agents
AI Voice
Built-in Pay By Bank
PayTo
 Direct Debit
PayID Receivables
Intelligent workflows
Real-Time Analytics & Insights
Financial
Behavioural
Campaign
AI powered Insights
Seamless Integrations
CCaaS
iPaaS
ERP / Billing
Payment Gateways
PLATFORM FOUNDATIONS

Highly configurable, easy to embed in your tech stack

Built-in Pay by Bank flows

Our PayTo solution works alongside your existing tech stack and can be added as a payment option across all channels—website, app, contact centre, and in-person.

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Gateway-agnostic payments

Glider integrates with all major payment gateways to enable credit/debit card and digital wallets across all your channels.

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Trusted and secure

Built on Amazon Web Services’ global infrastructure, Glider is compliant with PCI-DSS, SOC2 and ISO 27001, and is registered with Austrac.

Integration ready

Our enterprise-grade SaaS platform provides purpose-built web apps and APIs, making it easy for businesses in any industry to manage their payment communications.

ONE PLATFORM

Pay for what you use with our usage-based pricing model.