Boost your collections strategy with Glider

Reduce Days Sales Outstanding (DSO) by automating manual processes and improving the customer experience.

Collections Management

The Glider platform transforms Collections Management through process automation and by leveraging AI. Glider’s AI engine ‘Buddy’ is constantly learning customer behaviours and channel preferences in order to improve campaign performance and enhance customer satisfaction.

Watch an introduction to automated payment communications for Collections Management and scroll down to learn more:

Features

COMMUNICATION WORKFLOWS

Deliver a better customer experience by using workflows

Flexible APIs and configuration options allow seamless engagement of customers across channels such as SMS, email, QR code or social.

Glider dynamically creates fully branded, personalised payment requests using Smart Invoices to engage your customer where and when they’re most likely to make payment.

payment plans
PAYMENT PLANS

Reduce bad debt by enabling customers to make payment via instalments

Glider can present the customer with the option to pay in full now, or to pay the overdue bill over time, using flexible instalments arrangements.

Establish arrangements with Credit Card or Direct Debit and leverage AI driven instalment enablement.

GLIDER INTELLIGENT REPORTING TOOLS
INTELLIGENT REPORTING TOOLS

Save time and increase productivity through improved reporting

From enhanced visibility of campaign performance, to intelligent business insights, Glider’s reporting console and APIs will deliver business value, fast.

and much more …

Notification templates
Custom validation
Webhooks
White-label application
Campaign throttling
Real-time insights
CUSTOMER STORY
The introduction of Glider resulted in a net reduction of more than 50,000 calls per month during the busier months of the year.
Large Australian Energy Retailer
Read Customer Story

Security & compliance

PCI compliant

Glider has established comprehensive privacy and security programs to help you protect and manage your organisation’s data where you need it.

Glider platform complies with PCI DSS requirements, no card details are stored on our systems and payments are made directly to your own payment processing account.

Interested in learning about Glider's security practices?