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Platform

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Build smarter payment journeys across every channel—fast to launch, flexible to scale.

Agent Assisted Payments

Collect payments seamlessly over the phone or via webchat

Chatbot Payments

AI-powered chatbot enabling customers to make payments 24/7

Automated Payment Campaigns

Set up and run payment campaigns tailored to your business requirements

Save Payment Methods

Use tokenisation to securely capture and store payment information

Payment Plans

Flexible payment options; customisable dates, amounts and frequency

Pay by Bank

Instant, secure bank payments with real-time account validation and built-in fallbacks

QR code & Link Payments

Collect payments easily using QR codes and other digital channels

Analytics & Insights

Get real-time reporting on user behaviours and payment patterns

Integrations

Platform agnostic across payment gateways and other business systems

Digital Payment Communications

Unlocking revenue: The power of digital payment communications. Efficiently managing the cost of payment collection requires a strategic approach to your customer billing experience.

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Solutions

Solutions

Solutions

By Business Area

Contact Centre

Enhance your phone and webchat payments experience to take more payments, more securely.

Collections

Reduce cost to serve and improve operational efficiency with configurable workflows and flexible payment solutions

Billing

Streamline bill payments and boost collections with a better customer experience.

In-Person

Collect payments onsite or remotely using branded QR and link‑based flows.

Customer Expectations

Seamless: that’s what consumers today expect when they transact online. Whether they're buying something or paying a bill. Read on for how to improve your bill payment experience.

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Resources

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Knowledge Hub

Get deep industry insights in our white papers, research and video content

Customer Stories

Read about the outcomes our customers have achieved

Insights & Updates

Explore practical ideas and fresh thinking on improving the bill payment experience

Conversations on CX

In this video series, Shaun Dobbin, CEO and Founder of Glider, talks with industry leaders to uncover the role of payment communications in the customer experience and beyond.

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KNOWLEDGE HUB

Stay up to date with the latest insights and trends in bill payments.

Optimise your payment communications strategy to unlock revenue and improve customer satisfaction.

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Recent resources

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The Business Case for PayTo: Faster Bank Payments, Better Customer Experiences

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Shaping the Future of Billing: Meeting Consumer Expectations with Technology

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Unlock revenue: The power of digital payment communications

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RESEARCH REPORT

Decoding Australian Bill Payment Trends: Research Report

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CX Series: Technology is shaping consumer expectations of contact centres

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Your customers don't like your payment experience. Here's how to fix it.

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How businesses can meet consumer demands for seamless bill payments

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