Optimise with real-time reporting | Analytics & Insights

WHY GLIDER

From transaction visibility to payment behaviour insights, organisations use our insights to improve billing and contact centre experiences.

Real-time interactions
Secure data protocols

Visualise data to uncover actionable insights

Dive into hundreds of data points that are captured during customer payment journeys. Explore insights, user behaviour and payment patterns.

Select from pre-set reports or export data to create your own
Agent and campaign level reporting
See payment methods and devices

Search, filter, order and export any single record of your data

With structured access to your data you can search, order, filter and export your answers instantaneously within user friendly tables and query forms.

Search by account number or contact information
Filter by status of invoice
Export data via csv

Example of Glider console reporting view

Access through the Glider web console

Access all of your customer event and metric data with our simple to use reporting console. Configurable authentication and permission settings.

Set your preferred authentication method
Permissions set on user and device level
Ability to add and remove users

Example of Permissions settings in Glider console

Use our REST API to bring data into your systems

Access all of your customer event and metric data with our powerful and simple to use REST API. Integrate and query in real-time the performance, availability and usage data collected.