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AUTOMATED PAYMENT REMINDERS

Make it easy for customers to pay at every stage of the payment journey

Create better customer experiences and increase revenue
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WHY GLIDER

The Glider platform dynamically creates fully branded, personalised payment reminders so your customers can make fast, secure payments through their preferred channels, at their preferred moments.

  • Frame (2)

    Reduce Days Sales Outstanding

  • Group 5403 (1)

    Improved customer billing experience

How it Works

Flexible APIs allow seamless engagement of customers across channels

API driven and highly configurable

Transform the payment journey with user-friendly, personalised smart payment forms. With one API you can provide your customers with a range of options to help them stay on track with their bill payments.

  • Configured to your business needs

  • Set campaign timing and throttling

  • Deliver via sms, email or letter

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Frictionless, trusted payment experiences

Create trust and improve the customer experience by delivering easy to recognise payment communications with tailored messaging, verified business domains, custom branded invoices and approved sender IDs.

  • Create personalised customer experiences

  • Configurable and tailored to your brand

  • Integrated with your existing payment gateway

Example of text message and payment screen
Create best-in-class customer experiences

Improve customer satisfaction and increase payments collected by offering easy and secure ways for customers to pay their bills. Glider works seamlessly across channels including sms, email, webchat and dynamic QR codes on letters.

  • No account creation required

  • Offer a range of payment methods

  • Reduces inbound enquiries

Configure colours, logo, messaging and fields
Offer customers payment plan options

With Glider you can offer customers the choice to pay in full, pay some or pay over time, using our flexible instalment arrangements.

  • Tailor plan offer on a per-account basis 

  • Allow customers to select their preferred start date

  • Flexible payment frequency

Example of payment plan configurations
Optimise your payment strategies with real-time reporting

Access customer event and metric data with our powerful REST API. Integrate and query performance, availability and usage data; all in real-time.

  • Real-time campaign reporting

  • Insights on consumer payment behaviours

  • Accessible via API or reporting console

Example of Glider console view

Solutions for your business

The ability to make bill payments securely and easily is a critical enabler for improved customer satisfaction, reduced complaints and on-time payments.
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Contact Centres

Supercharge your phone and webchat payments experience to take more payments, more securely.

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Billing

Make it easier for customers to pay their bills on-time and securely with our automated payment reminder campaigns.

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Collections

Improve overdue payment conversion with our automated reminder campaigns and flexible payment options.

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END TO END PLATFORM

Glider’s range of capabilities

Agent Assisted Payments

Collect payments seamlessly over the phone or via webchat

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Automated Payment Reminders

Set up and run payment campaigns tailored to your business requirements

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Self-Service Payments 

AI-powered chatbot enabling customers to make payments 24/7

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Payment Plans

Flexible payment options; customisable dates, amounts and frequency

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Payment Methods

Range of payment methods: Credit & Debit cards, Apple & Google Pay, PayPal, PayTo

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Analytics & Insights

Get real-time reporting on user behaviours and payment patterns

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Integrations

Platform agnostic across payment gateways and other business systems

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ONE PLATFORM

Pay for what you use with our usage-based pricing model.

Access all capabilities
Pricing tiers available
See Pricing