COLLECTIONS
Optimise collection strategies with purpose-built tools
Reduce cost to serve and improve operational efficiency with configurable workflows and flexible payment solutions
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Automated campaigns
Transform large volumes of overdue payments into user-friendly, personalised payment experiences. Or send one-off requests based on custom triggers, all with the same API request.
Offer flexible payment plans
With Glider you can present the customer with the option to pay their overdue bill in full now or to pay over time using flexible instalment arrangements.
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Improve PCI compliance
Makes every call PCI-DSS compliant by reducing the scope for your call recording, phone system and agents. Your credit and collections teams can manage secure payments via phone and webchat.
Optimise with data insights
From transaction visibility to consumer payment behaviour insights, Glider’s reporting console and APIs help organisations improve their collection experiences.
53% of bill payers admit to paying bills late. Read the latest billing insights in our Decoding Australian Bill Payment Trends report.
During the first four months of implementing the campaigns, more than 2,000 Payment Plans were established, with a total value of over AUD $8m.
Built-in Pay by Bank flows
Our PayTo solution works alongside your existing tech stack and can be added as a payment option across all channels—website, app, contact centre, and in-person.
Gateway-agnostic payments
Glider integrates with all major payment gateways to enable credit/debit card and digital wallets across all your channels.
