Payment requests from your bill data
Bill data flows from your system to Glider by API or SFTP, so reminders and payment links go out without manual effort.
Integrations
Works with the systems you already run
Glider connects your billing system, contact centre and payment providers, so you can deliver a better payment experience without replacing anything.
Connected to your setup
Your billing system
Billing or ERP
ANZ Worldline
Payment gateway
Verint
Contact centre
PayTo
Pay by Bank
+ Your systemConnected by API or SFTP
Why integrate
What you get when you connect Glider to your systems
Glider is designed to slot into the platforms you already use, from enterprise billing to customer engagement, connecting the whole bill payment experience, from customer onboarding to ongoing payments.
One API for every payment method
Cards, digital wallets, and Pay by Bank, including PayTo and PayID, run through a single API, so there is one connection to build and maintain.
Easier reconciliation
Payment status flows back to your billing system by webhook, and real-time reporting gives you one consistent view across payment methods.
Keep your gateway as it is
Card payments continue to go through your existing gateway, and Glider does not see the card data. You can swap or add gateways at any time without changing your integration.
One integration, every channel
Reach customers by SMS, email, WhatsApp, webchat, AI voice, your contact centre or in person from the same integration.
Start where it matters most
Begin at the stage of the payment journey with your biggest commercial pain, then expand from there without re-platforming.
What connects
What Glider connects to
Examples of the gateways, contact centres and business systems Glider works with. The list is indicative, not exhaustive.
Payment gateways
Your existing gateway
Keep your existing gateway. It continues to handle card processing, and Glider connects to it.
StripePayPalANZ WorldlineVisa CybersourceBraintreeCBANABWestpacMerchant WarriorEzidebit
Pay by Bank
Built into Glider
PayTo is built into Glider, with no separate provider sign-up. Intelligent routing switches customers to PayID automatically when a payment needs it, such as higher-value payments.
PayToPayID
Contact centres
Your contact centre platform
Send a secure payment link while the customer is on the call. Agents never handle card details.
GenesysAmazon ConnectVerintIPScape
Billing and ERP systems
Via API or SFTP
Connect through the Glider API, or send bill data by SFTP, so customers can pay straight from the payment request.
SAPMicrosoft Dynamics 365OracleCustom billing
CRM & Customer Platforms
Via API or SFTP
Trigger payment requests from customer records and workflows in your CRM.
SalesforceCollectHubSpot
Integration platforms
No custom code
Use the integration platform you already have to connect Glider, with no custom code.
BoomiZapierPipedream
Your system not listed? Don't worry, talk to us about options for connecting.
What it takes
Three steps, with no rebuild on your side
Connect your system
Your IT team
Link your billing system through the Glider REST API and webhooks, or send bill data by SFTP. Pay by Bank is built in, and gateway and contact centre connections are set up with you.
Set up your payment journeys
Your billing and collections team
Choose the payment methods, channels and reminder timing for each stage of your customers' payment cycle.
Go live
Glider and your team
Send payment requests by SMS, email, QR and web from a single integration, with payment status flowing back to your billing system.
Flexible by design
Deploy the way that works for your team
Use the Glider console, connect your billing system, or build your own payment experiences with the API and SDK.
Use the Glider console
Manage reporting and configuration in the Glider console, and send payment requests from the agent widget or a hosted payment page, with no integration needed.
Connect your systems
Send bill data by API or SFTP, so payment requests and reminders go out automatically from your billing system.
Build your own experience
Use the Glider API, webhooks and SDK to build payment experiences into your own sites and tools.
POST/payment-request
1{2 "customer_id": "cust_8x2k",3 "amount": 12750,4 "currency": "AUD",5 "channels": ["sms", "email"],6 "due_date": "2026-11-15"7}
For technical teams
Developer-friendly by design
A single API call creates a payment request, delivers it across channels and handles the checkout. Webhooks report back as payments happen, so your team can focus on building, not plumbing.
Explore the APISecurity and compliance
Security and compliance you can verify
Security and trust are fundamental to how we operate. We understand the responsibility that comes with managing payments and sensitive customer data, which is why security is embedded in everything we design, build and deliver.
SOC 2 Type II
Independently audited security controls
PCI-DSS
The global card data security standard
ISO 27001
International standard for information security management
AUSTRAC
Registered with Australia's financial intelligence agency
Frequently asked questions
Integration FAQs
Do we need to replace our billing system?
No. Glider connects to your billing system, CRM and contact centre by API, or takes bill data by SFTP, and works with the payment gateway you already use. There is nothing to replace and no major IT project needed.
Which billing and ERP systems does Glider work with?
Glider connects by API, or by SFTP file transfer, so a system without an API can still connect. Billing and ERP connections, including SAP and Oracle, are set up for each customer.
Do we need an API to connect?
No. As well as the API, Glider accepts bill data by SFTP, which many customers use. Talk to us about the best option for your systems.
Do we need to change our payment gateway?
No. Glider works with the gateway you already use, including ANZ Worldline, Stripe, PayPal, Visa Cybersource, Braintree, CBA, NAB, Westpac, Merchant Warrior and Ezidebit.
Does connecting our billing system to Glider change how card data flows?
No. Card payments continue to go through your payment gateway as they do today, and Glider does not see the card data.
Is Pay by Bank a separate integration?
No. Pay by Bank is built into Glider and can be enabled alongside cards. Intelligent routing uses PayTo and switches to PayID automatically when a payment needs it.
What if our system isn't listed?
If it has an API, Glider can connect to it. Talk to us about options for connecting.
Where is the technical documentation?
The Glider developer documentation covers the API and webhooks.
Ready to give your customers a better way to pay?
Talk to us about how Glider fits into your billing and contact centre setup.