Partnering with industry leaders
Seamlessly engage customers across phone and chat channels.
Real-time view on actions
Both the agent and customer can see real-time transaction information, enabling quick and secure resolution on payment queries.
Flexible payment options
Agents can take payments on the spot or create personalised payment requests and establish payment plans.
Improve PCI compliance
Helps descope your call recording, telephone system and agents, making every call PCI-DSS compliant. Your team can easily send secure payment requests from wherever they are based.
Optimise with data insights
From transaction visibility to consumer payment behaviour insights, Glider’s reporting console and APIs help organisations improve their contact centre experiences.
“The introduction of Glider allows staff to perform their full role no matter where they work, aligning to our new ways of working strategy.”
– Head of Strategic Business Partnerships,
Australian Water Utility
Send secure payment requests and see real-time transaction information
END TO END PLATFORM
Glider’s range of capabilities
Agent Assisted Payments
Collect payments seamlessly over the phone or via webchat
Automated Payment Reminders
Set up and run payment campaigns tailored to your business requirements
AI-powered chatbot enabling customers to make payments 24/7
Flexible payment options; customisable dates, amounts and frequency
Range of payment methods: Credit & Debit cards, Apple & Google Pay, PayPal, PayTo
Analytics & Insights
Get real-time reporting on user behaviours and payment patterns
Platform agnostic across payment gateways and other business systems
Highly configurable and easy to embed in your tech stack
Offer your customers their preferred payment methods. Glider works with all major payment gateways, making it easy to improve your customer billing experiences.
Trusted and secure
Built on Amazon Web Services’ global infrastructure and PCI compliant, Glider enables you to securely request and collect payments from your customers across multiple channels and multiple markets.
Our enterprise grade SaaS platform is available through purpose-built web applications and APIs and can be easily deployed to support the payment communication needs of businesses in any industry.