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Optimise your Contact Centre payment experiences

Supercharge your phone and webchat payments experience to take more payments, more securely
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Partnering with industry leaders
Why Glider

Seamlessly engage customers across phone and chat channels.

Real-time view on actions 

Both the agent and customer can see real-time transaction information, enabling quick and secure resolution on payment queries.

Flexible payment options

Agents can take payments on the spot or create personalised payment requests and establish payment plans.

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Improve PCI compliance

Helps descope your call recording, telephone system and agents, making every call PCI-DSS compliant. Your team can easily send secure payment requests from wherever they are based.

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Optimise with data insights

From transaction visibility to consumer payment behaviour insights, Glider’s reporting console and APIs help organisations improve their contact centre experiences.

“The introduction of Glider allows staff to perform their full role no matter where they work, aligning to our new ways of working strategy.”

– Head of Strategic Business Partnerships,
   Australian Water Utility

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53% of bill payers admit to paying bills late. Read the latest  billing insights in our Decoding Australian Bill Payment Trends report.
Read Report
How it Works

Send secure payment requests and see real-time transaction information

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Glider’s range of capabilities

Agent Assisted Payments

Collect payments seamlessly over the phone or via webchat

Automated Payment Reminders

Set up and run payment campaigns tailored to your business requirements

Self-Service Payments 

AI-powered chatbot enabling customers to make payments 24/7

Save Payment Method

Enable customers to save their preferred method for future payments

Payment Plans

Flexible payment options; customisable dates, amounts and frequency

Payment Methods

Range of payment methods: Credit & Debit cards, Apple & Google Pay, PayPal, PayTo

Analytics & Insights

Get real-time reporting on user behaviours and payment patterns


Platform agnostic across payment gateways and other business systems

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A utilities organisation was able to descope agents, call recording and their phone system from PCI DSS.
Read Customer Story

Pay for what you use with our usage-based pricing model.