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payment plans

Give customers flexibility in their payment options

Reduce bad debt and increase revenue by offering tailored payment plans to your customers
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With Glider you can offer customers the choice to pay some or pay over time, using our flexible instalment arrangements.

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    Reduce unpaid bills

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    Improve customer experience

How it Works

Create flexible payment options configured to your business needs

Configurable payment plan options

You can tailor payment plans at an individual account level, configuring key parameters such as payment period, minimum amounts, start dates and payment frequency.

  • Create personalised payment requests and establish payment plans

  • Payment period can be set to days, weeks, months or years

  • Your customers can select from pre-set configurations

Example of text message and payment screen
Create best-in-class customer experiences

Increase customer satisfaction by offering a range of payment options, payment methods and peace of mind that their data is safe.

  • No account creation required

  • Offer a range of payment methods

  • Connects to your existing payment gateway

Payment plans configuration example
Optimise your payment strategies with real-time reporting

From transaction visibility to consumer payment behaviour insights, Glider’s reporting console and APIs help organisations improve their billing and contact centre experiences.

  • Reporting on plan value, volume and frequency

  • Insights on consumer payment behaviours

  • Webhook for real-time updates to billing platform

Payment plan report example

Solutions for your business

The ability to make bill payments securely and easily is a critical enabler for improving customer satisfaction and increasing payments collected. 
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Contact Centres

Supercharge your phone and webchat payments experience to take more payments, more securely.

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Make it easier for customers to pay their bills on-time and securely with our automated payment reminder campaigns.

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Improve overdue payment conversion with our automated reminder campaigns and flexible payment options.


Glider’s range of capabilities

Agent Assisted Payments

Collect payments seamlessly over the phone or via webchat

Automated Payment Reminders

Set up and run payment campaigns tailored to your business requirements

Self-Service Payments 

AI-powered chatbot enabling customers to make payments 24/7

Save Payment Method

Enable customers to save their preferred method for future payments

Payment Plans

Flexible payment options; customisable dates, amounts and frequency

Payment Methods

Range of payment methods: Credit & Debit cards, Apple & Google Pay, PayPal, PayTo

Analytics & Insights

Get real-time reporting on user behaviours and payment patterns


Platform agnostic across payment gateways and other business systems


Pay for what you use with our usage-based pricing model.