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Seamless bill payment experiences

Glider helps Billing and Contact Centre teams create frictionless, digital payment journeys with automation and flexible integrations.

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Key Partners

Glider is a payment communications platform that simplifies and streamlines consumer bill payments.

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    Improve operational efficiency

  • Increase payments collected

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Solutions for your business

The ability to make bill payments securely and easily is a critical enabler for improving customer satisfaction and increasing payments collected. 
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Contact Centres

Supercharge your phone and webchat payments experience to take more payments, more securely.

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Billing

Make it easier for customers to pay their bills on-time and securely with our automated bill reminder campaigns. 

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Collections

Improve overdue payment conversion with our automated reminder campaigns and flexible payment options.

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We have seen a significant increase in bills paid, a huge reduction in calls into our contact centre and improved NPS.

Customer Billing and Experience, Australian water utility

Platform benefits

Streamline and optimise bill payment processes to create better experiences for your customers

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Automate to improve efficiency

We work with teams across your organisation to automate and optimise payment-related communications,  eliminating manual tasks, reducing errors, and streamlining workflows.

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Secure payments in any channel

Give your customers the convenience of safe and easy payments, whenever and wherever they choose. We support a range of channels including email, SMS, webchat and letter.

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Leverage insights to maximise payments

Easy to use real-time reporting tools enable you to uncover payment insights and trends, so you can optimise your strategies to reduce overdue bills and increase payments collected.

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We're built for developers

Efficiently develop ready-to-deploy integrations by leveraging our REST API suite and webhook. Glider reduces maintenance for legacy systems, allowing more focus on customer experiences.

Request payments across channels

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    SMS 

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    Email

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    Webchat

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    Mail & In-store

How it works

Glider connects easily into your existing tech ecosystem

Connecting your contact centre, billing and payments systems 
to improve the customer experience, reduce costs and
increase payments collected.
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“Customers are increasingly looking for technology to service their needs and to have less interaction with an operator especially with the younger demographic. Glider has allowed us to provide that service.”

Managing Director, Collection Agency

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53% of bill payers admit to paying bills late. Read the latest  billing insights in our Decoding Australian Bill Payment Trends report.
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One Platform

Pay for what you use with our usage-based pricing model.

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