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Create seamless billing experiences

Glider adapts to every moment in the payment journey—from first bill to final resolution—helping customers pay with ease, however and whenever it suits

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Key Partners

Glider is a payment communications platform that simplifies and streamlines bill payments.

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    Improves operational efficiency

  • Increases payments collected

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Solutions for your business

The ability to make bill payments securely and easily is a critical enabler for improving customer satisfaction and increasing payments collected. 
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Contact Centres

Enhance your phone and webchat payment experience to securely collect more payments, more easily.

Read Contact Centres
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Billing

Make it easier for customers to pay their bills on-time with automated reminder and collection campaigns. 

Read Billing
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Collections

Improve overdue payment conversion with automated collection campaigns and flexible payment plan options.

Read Collections

We have seen a significant increase in bills paid, a huge reduction in calls into our contact centre and improved NPS.

Customer Billing and Experience, Australian water utility

Platform benefits

Optimise your bill payment processes to create better experiences for your customers

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Automate for efficiency

Automate payment-related communications,  eliminating manual tasks, reducing errors, and streamlining workflows.

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Secure payments in any channel

Give your customers the convenience of safe and easy payments, across all your channels—whenever and wherever they choose.

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Built-in Pay by Bank options

From instant payments to intelligent workflow options, Glider’s PayTo solution helps you get paid faster, with less effort.

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Real-time insights & reporting

Simple, real-time reporting insights and tools to help you identify payment trends and insights, so you can reduce overdue bills and collect more payments.

Request payments across channels

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    SMS 

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    Email

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    Webchat

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    Mail & In-store

How it works

Glider connects easily into your existing tech ecosystem

Connecting your contact centre, billing and payments systems 
to improve the customer experience, reduce costs and
increase payments collected.
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“Customers are increasingly looking for technology to service their needs and to have less interaction with an operator especially with the younger demographic. Glider has allowed us to provide that service.”

Managing Director, Collection Agency

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 77% of bill payers say a good bill payment experience is important. Unlock revenue with an optimised payment communication strategy.
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PLATFORM FOUNDATIONS

Highly configurable, easy to embed in your tech stack

Built-in Pay by Bank flows

Our PayTo solution works alongside your existing tech stack and can be added as a payment option across all channels—website, app, contact centre, and in-person.

Payto Payid Direct Debit

Gateway-agnostic payments

Glider integrates with all major payment gateways to enable credit/debit card and digital wallets across all your channels.

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Trusted and secure

Built on Amazon Web Services’ global infrastructure, Glider is compliant with PCI-DSS, SOC2 and ISO 27001, and is registered with Austrac.

Integration ready

Our enterprise-grade SaaS platform provides purpose-built web apps and APIs, making it easy for businesses in any industry to manage their payment communications.

One Platform

Pay for what you use with our usage-based pricing model.

See Pricing