Better payment experiences for your student community
Glider gives families a clear, consistent path to pay, from enrolment to the moment a fee falls behind. Less manual follow-up for your front office. Faster payment for your school. Better experiences for your families.
Hi Priya, Term 2 fees of $1,240.00 are due 15 Jun.
Pay now: pay.brightonschool.edu.au/f291
Account 4471-2903
$1,240.00
Due 15 Jun 2025
Payment received
Fee collection stops at the invoice
Most fee collection stops at invoicing — whether it's term fees, before and after school care, camps, or uniforms. Payments are still heavily card-based, overdue fees are followed up manually or not at all, and communication with families is inconsistent across office staff, and across campuses in multi-campus systems.
Only 42% of Australians paying education fees rate their bill payment experience as good.
Term fees go unpaid, with no structured follow-up
Overdue balances age across a large parent base while office staff spend real time chasing money the school is already owed.
Manual admin adds up, fast
Phone payments, paper notices, and outstanding balances are handled manually and inconsistently between office staff, and between campuses in multi-campus systems.
Payment costs compound
Card fees apply to every fee transaction — term fees, before and after school care, camps, uniforms, and excursions — and manual payment friction contributes directly to how families rate the experience.
The payment journey, built for how families actually pay
Glider connects the reminder, the checkout, and the payment method into one consistent journey, from invoices sent through to the moment a fee is paid.
Gets schools paid faster
What Glider does
Automated payment requests, overdue reminders, configurable escalation sequences, and self-serve payment plans, all under the school's own brand.
Result
Fewer aged receivables, improved cash flow, and less office staff time spent on follow-up.
Reduces operational admin
What Glider does
Automated payment workflows, agent-assisted secure payment requests, saved payment methods, and structured payment journeys.
Result
Less front-office administration, consistent handling across staff and campuses, and fewer awkward late fee conversations.
Reduces payment cost
What Glider does
PayTo is a low-cost alternative to card and direct debit payments, without changing the family-facing experience.
Result
Lower payment acceptance cost, faster settlement, and a better payment experience for families.
The full platform
Multi-channel payment comms
SMS, email, and agent-assisted payment requests delivered under the school's own brand. Families see a name they recognise.
Automated overdue escalation
Configurable reminder and escalation sequences for unpaid term fees and levies. Consistent follow-up without office staff chasing manually.
Self-serve payment plans
Families can set up and manage payment plans without contacting the office. Reduces awkward conversations and supports family circumstances sensitively.
Real-time payments with PayTo
Low-cost bank-to-bank payment offered alongside other payment methods, without changing the checkout experience.
Designed for the teams that manage fee collection
Front office & administration teams
Reduce time spent on manual fee follow-up and give families a consistent, self-serve path to pay.
Finance teams
Improve cash flow and reduce aged receivables through automated payment workflows.
Enrolment & family engagement teams
Create a consistent payment experience from enrolment through to everyday billing.
IT & digital teams
Add modern payment workflows without rebuilding the parent portal or replacing your student management system.
Multi-campus operations teams
Standardise payment handling and communication across campuses.
Compliance teams
Reduce PCI exposure and manual handling of card details across front office and finance staff.
Five stages. One connected journey.
From the moment a family enrols to the moment they're set up for next term, Glider helps your team manage the payment experience at every stage.
- Capture a verified payment method before the first fee is issued
- Establish an ongoing payment authority so future fees can be paid automatically
- Create a digital-first enrolment experience that reduces front-office demand
Save a payment method
One family. One possible path.
Every family behaves differently. This example shows how Glider helps a family juggling multiple fees, preventing follow-up before it's needed.
Maria has two kids at the same school and a full-time job. Between drop-offs and deadlines, keeping track of which fee is due when isn't easy. Term 2 fees and her daughter's excursion levy had both been sitting unpaid for a few weeks.
Maria · Monday morning
9:14 AM
A reminder arrives at the right moment
A short SMS from the school gives Maria a combined view of what's due — her name, both fees, the total, and a link. No login required.
9:15 AM
She pays in two taps
Maria taps the link, sees a branded checkout summarising both fees, and selects her preferred payment method. The payment goes through immediately.
9:15 AM
Instant confirmation
A receipt lands in her inbox. The school's system updates in real time. No late notice gets posted. No follow-up call needed on either side.
One well-timed interaction replaces a late notice, a reminder call, and weeks of avoidable follow-up. Across hundreds of families, the impact compounds.
Proven in high-volume billing environments
Results from Glider-supported billing and collections payment programs.
+20%
Uplift in on-time payments
30%+
Reduction in cost to collect
15%+
Reduction in bad debt
50,000+
Fewer contact centre calls per month
<3%
Inbound calls per reminder, down from ~10%
Results based on Glider-supported billing and payment programs. Outcomes vary by organisation, journey design, and customer base.
Works with the systems you already run
Glider connects to your existing student management system, finance platform, and payment gateway; whether that's a purpose-built school administration system, a custom-built stack, or a mainstream ERP. No rip and replace. Live in weeks, not quarters.
Two ways to take this further
See where your fee collection experience sits today
Answer six quick questions to score your billing and payment experience against Glider's maturity model, and download the full guide.
See Glider against your fee collection journey
A 30-minute walkthrough of how Glider works across the payment journey, and a conversation about where it could help reduce the pain points you’re facing today.