More bills paid.
Fewer calls.
When customers can't pay the way they want to, they delay making the payment, or in some cases forget to pay at all. Glider brings PayPal into your billing journey as a full payment gateway, so every major payment option is available at the moment a bill lands, without adding complexity to your stack.
Payment Reminder
Your bill is due in 3 days
75%
of Australians paid bills online in the past 6 months1
70%
of Australians trust PayPal to keep their payments secure1
+20%
uplift in on-time payments when the payment experience is seamless2
+30%
reduction in cost to collect across billing and collections programs2
The payment experience layer for enterprise billers.
Glider connects billing systems, customer communication channels, and payment providers, so organisations can deliver a better payment experience to customers without a major IT project. High-volume billers in utilities, financial services, government, and telco need to handle variable amounts, customers at different stages of the payment cycle, and a full range of payment preferences. Glider coordinates that experience across the five stages of the payment journey: Onboard, Bill Arrives, Remind, Recover, and Retain.
Connects to your existing stack
No rip and replace. Glider connects into your billing system, CRM, and existing payment providers via API.
See integrationsConsistent payment experience, across every channel
Gives customers the same payment options and experience whatever channel they're in: SMS, email, web, contact centre, or in-person.
Learn about payment experiences
End-to-end payment processing. Not just a button.
PayPal's enterprise platform goes well beyond acceptance. Built for the entire payment lifecycle, it gives billers the tools to optimise authorisation rates, manage risk, prevent fraud, and maintain visibility across every transaction; all through a single integration. Glider brings that capability directly into your billing environment.
Accept payments your way
PayPal's Expanded Checkout lets customers pay by PayPal wallet, credit and debit cards, Apple Pay, Google Pay, Pay in 4, and local payment methods, all through one platform.
Optimise authorisation rates
Automatically retry declined transactions, keep saved payment methods up to date via Account Updater, and apply network tokenisation to reduce failed payments at scale.
Fraud protection and chargeback management.
Built-in fraud detection analyses transactions in real-time, while automated dispute tools reduce the manual work of managing chargebacks.
A brand your customers already trust.
Offering PayPal as a payment option isn't just about acceptance, it's about giving customers the confidence to pay.
Give customers flexibility to manage a larger bill
PayPal Pay in 4³ lets customers split an eligible bill into four interest-free fortnightly payments. The first instalment is paid at the time of payment. You receive the full amount immediately.
Customer selects Pay in 4
Available at the bill payment moment, alongside other options.
Down payment at checkout
The first instalment is due at the time of the transaction.
Three repayments over ~6 weeks
Three subsequent repayments are taken by autopay every 2 weeks.
PayPal and Simply Energy simplify utility payments
Simply Energy, one of Australia's largest energy retailers serving 700,000 customer accounts, partnered with PayPal to modernise their payment infrastructure.
By integrating PayPal Braintree and PayPal Checkout, they moved from slow batch processing to real-time payments. Enabling greater payment flexibility, faster checkout, and stronger transaction visibility.
The result: improved operational efficiencies, better reconciliation and reporting, and a measurable boost to their Net Promoter Score (NPS).
"Payments are a key moment of truth for our customers. Making it easy for customers is an absolute priority for us."
What Glider + PayPal means for your billing operation
Accept every major payment method through one gateway
PayPal's enterprise payment infrastructure handles card acceptance, digital wallets, and the PayPal wallet itself. Your customers pay how they want to.
Fewer inbound calls because paying is easier
When customers can pay directly from a bill notification — no login, no forgotten password, no redirect to a separate portal — they do.
A consistent experience across every channel
The same payment options are available whatever channel the customer is in — SMS, email, website, contact centre, or in-store.
See payment experiencesReal-time payment visibility
Payment status and campaign performance data is returned in real time via the Glider console and webhook. Your team can see what's working.
Explore payment journeysPayTo: Glider's built-in bank payment option
Alongside PayPal as your gateway, Glider offers PayTo — a real-time bank payment option built into the platform. Low cost and real-time settlement.
Learn more about PayToMore payment options. More bills paid.
Add PayPal to your Glider billing journey.