Create seamless billing experiences

Glider adapts to every moment in the payment journey — from first bill to final reminder — guiding customers to pay with ease, however and whenever it suits them.

Glider is a payment communications platform that simplifies and streamlines bill payments.

Improves operational efficiency
Increases payments collected

Solutions for your business

The ability to make bill payments securely and easily is a critical enabler for improving customer satisfaction and increasing payments collected.

Contact Centres

Enhance your phone and webchat payment experience to securely collect more payments, more easily.

Read Contact Centres

Billing

Make it easier for customers to pay their bills on-time with automated reminder and collection campaigns.

Read Billing

Collections

Improve overdue payment conversion with automated collection campaigns and flexible payment plan options.

Read Collections

Automate for efficiency

Automate payment-related communications, eliminating manual tasks, reducing errors, and streamlining workflows.

Secure payments in any channel

Give your customers the convenience of safe and easy payments, across all your channels—whenever and wherever they choose.

Built-in Pay by Bank options

From instant payments to intelligent workflow options, Glider’s PayTo solution helps you get paid faster, with less effort.

Real-time insights & reporting

Simple, real-time reporting insights and tools to help you identify payment trends and insights, so you can reduce overdue bills and collect more payments.

Request payments across channels

SMS
Email
Webchat
Mail & In-store

77% of bill payers say a good bill payment experience is important. Unlock revenue with an optimised payment communication strategy.

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Built-in Pay by Bank flows

Our PayTo solution works alongside your existing tech stack and can be added as a payment option across all your channels—website, app, contact centre, and in-person.

Payment gateway agnostic

Glider integrates with all major payment gateways, enabling consistent payment experiences across all your customer channels.

Platform

Agent Assisted Payments

Self-Service Payments

Automated Payment Reminders

Save Payment Methods

Payment Plans

Pay by Bank

In-Person Payments

Analytics & Insights

Integrations

Digital Payment Communications

Solutions

Contact Centre

Collections

Billing

Customer Expectations

Resources

Knowledge Hub

Customer Stories

Trust Centre

Conversations on CX

Create seamless billing experiences

Key Partners

Glider is a payment communications platform that simplifies and streamlines bill payments.

Solutions for your business

The ability to make bill payments securely and easily is a critical enabler for improving customer satisfaction and increasing payments collected.

Contact Centres

Billing

Collections

We have seen a significant increase in bills paid, a huge reduction in calls into our contact centre and improved NPS.

Optimise your bill payment processes to create better experiences for your customers

Automate for efficiency

Secure payments in any channel

Built-in Pay by Bank options

Real-time insights & reporting

Request payments across channels

Glider connects easily into your existing tech ecosystem

Connecting your contact centre, billing and payments systems to improve the customer experience, reduce costs and increase payments collected.

“Customers are increasingly looking for technology to service their needs and to have less interaction with an operator especially with the younger demographic. Glider has allowed us to provide that service.”

77% of bill payers say a good bill payment experience is important. Unlock revenue with an optimised payment communication strategy.

Highly configurable, easy to embed in your tech stack

Built-in Pay by Bank flows

Payment gateway agnostic

Trusted and secure

Integration ready

Pay for what you use with our usage-based pricing model.

Connecting your contact centre, billing and payments systems  to improve the customer experience, reduce costs and increase payments collected.