Customer Story November 15, 2021 Collection Agency uses Glider to improve efficiency A Collection Agency wanted to improve existing business processes and realise efficiencies when recovering consumer… admin Love0
Customer Story January 19, 2021 How Smart Invoices can assist with contact centre service levels An energy retailer was struggling with inbound call volumes relating to bill payment. One of… admin Love0
Customer Story December 10, 2020 How a utility attained PCI compliance in their contact centre In 2019, an Australian utility was facing a number of challenges, relating to taking payments… admin Love0