Improve your contact centre experience, regardless of where the team is working, by collecting over the phone payments in a more secure way.
By integrating Glider, your contact centre agents can send secure payment requests to customers while on the call, and both the customer and agent can also view realtime information relating to the transaction, enabling instant resolutions. Importantly, you can mitigate the risk of a data breach by completely removing your business systems and employees from PCI-DSS scope.
See how it works and scroll down to learn more.
Glider Widget supports flexible configuration options, allowing agents to seamlessly engage customers across preferred channels such as SMS or Email, create personalised payment requests, and even establish payment plans.
Consumers are reluctant to share sensitive card information over the phone. Using Glider’s Smart invoices, customer satisfaction is assured by providing peace of mind that their data is safe with you.
Mitigate the risk of a security breach and completely remove your employees and business systems from PCI scope with Glider Widget. Regardless if your team is working from home, in the office, on the road, or somewhere in between, you can now easily send secure payment requests, from anywhere.
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