We make payments happen

Glider delivers value throughout your organisation by providing customers and agents with a smooth payment experience.

Agent assisted payments

Mitigate the risk of a security breach and completely remove your agents and telephone system from PCI scope with Glider Agent Assisted Payments.

Customer service agents can facilitate a request for payment during the call.

No card data reaches your network or is seen or heard by the agent.

The agent has complete visibility of the payment result, enabling instant resolution of customer issues.

Helps de-scope your call recording, telephone system and agents, making every call PCI-DSS compliant.

Automated receivables management

Simplify and streamline the experience for customer payments. Leverage the Glider Artificial Intelligence (AI) driven payments technology to personalise and enhance the collection process.

End-to-end solution to handle customer communication and payments. Receive payment directly using your Payment Gateway via your own merchant account.

Glider’s AI driven payments platform allows you to contact customers with the right message, via the right channel, at the right time, delivering significant Return on Investment while boosting your bottom line.

Take control and customise your customer interaction at each stage, including auto messaging, reminders, receipts, payment failures, and advance notifications.

Empower your customers to resolve their debt over time by instalments with Glider Payment Plans.

Auto resolution self-service

Smart solutions to keep your customers’ payments on track.

Initiate payment via an alternative card once payment retries with the saved card have been exhausted.

Proactively contact your customers when saved cards are due to expire. Let your customers edit and update their card details.

Authorise payments from stored cards (card-on-file) with your customers’ consent.

Ensure compliance within your Live Chat solution and improve conversion rates by increasing your customers confidence that their payment details are secure.

Intelligent, secure & global

Housed in Amazon Web Services (AWS) controlled PCI DSS Level 1 data centres, Glider delivers a scalable and secure cloud computing platform with high availability and reliability.

Glider product infrastructure is built with internet-scale security protections in mind, leveraging the most advanced facility infrastructure such as power, networking, and security.

Automation drives Glider’s ability to scale with our customers’ needs. The product infrastructure is a highly automated environment that flexibly expands capacity and capability as needed.

One of Glider’s greatest advantages is a rapidly-advancing feature set, and we provide constantly improving products through a modern continuous delivery approach to software development.

Not only does Glider fully automate its build procedures, we invest heavily in automated monitoring, alerting and response technologies to continuously address potential issues.

Key features

Real-time reporting

Real-time reporting

Comprehensive, holistic view of customer contact and payment activity – in real time.

PCI compliant

White label platform

Your brand, your customers. The best customer payment experience.

Easy integration

Easy
integration

Save time and money by connecting our payment solutions with your existing business systems and processes.

Use your existing gateway technology

Gateway agnostic

Glider supports multiple payment gateways, so getting your merchant accounts connected to Glider is easy.

Our partners

Amazon_web_services_logo

Ready to receive more payments, more often?