We make payments happen
Glider delivers value throughout your organisation by providing customers and agents with a smooth payment experience.
Customer service agents can facilitate a request for payment during the call.
No card data reaches your network or is seen or heard by the agent.
The agent has complete visibility of the payment result, enabling instant resolution of customer issues.
Helps de-scope your call recording, telephone system and agents, making every call PCI-DSS compliant.
End-to-end solution to handle customer communication and payments. Receive payment directly using your Payment Gateway via your own merchant account.
Simplify and streamline the experience for late paying customers.
Take control and customise your customer interaction at each stage, including auto messaging, reminders, receipts, payment failures, and advance notifications.
Empower your customers to resolve their debt over time with Glider Payment Plans.
Initiate payment via an alternative card once payment retries with the saved card have been exhausted.
Proactively contact your customers when saved cards are due to expire. Let your customers edit and update their card details.
Authorise payments from stored cards (card-on-file) with your customers’ consent.
Ensure compliance within your Live Chat solution and improve conversion rates by increasing your customers confidence that their payment details are secure.
Intelligent, secure & global
Housed in Amazon Web Services (AWS) controlled PCI DSS Level 1 data centres, Glider delivers a scalable and secure cloud computing platform with high availability and reliability.
Real-time reporting and intelligence tools provide valuable insights to assist decision-making.
Comprehensive holistic view of customer contact and payment activity.
Correlate payment outcomes against targeted message reminders to observe channel effectiveness.
Track the granular detail of customer contact activity and payment history.
Comprehensive, holistic view of customer contact and payment activity – in real time.
Secure payment solutions to help you achieve and retain PCI compliance and protect your customers.
Save time and money by connecting our payment solutions with your existing business systems and processes.
Use your existing tech
Glider supports multiple payment gateways, so getting your merchant accounts connected to Glider is easy.